Returns and Refunds
Last updated: January 2026
Our Returns Policy
We want you to be completely satisfied with your purchase from Dawson Street Books. If you are not happy with a book for any reason, we are here to help.
Returns
You may return a book within 14 days of purchase for a full refund or exchange, provided the book is in its original condition. Please contact us at [email protected] or by phone at +353 1 677 4754 to arrange a return.
Damaged or Incorrect Items
If you receive a book that is damaged or not what you ordered, please contact us as soon as possible. We will arrange a replacement or a full refund, including any delivery costs.
Refunds
Once we receive your returned item and confirm it is in its original condition, we will process your refund. Refunds are issued to the original payment method and may take a few business days to appear.
Non-Returnable Items
For reasons of hygiene and condition, certain items may not be returnable. Please contact us if you have any questions about whether a particular item can be returned.
Contact
If you have any questions about our returns policy, please contact us at [email protected] or by phone at +353 1 677 4754.